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Moving Your Pets Safely and Efficiently

Member of IPATA
When your pet absolutely has to get there

Domestic & International Pet Relocations

Kennel Readiness

This is one of the most important issues with regard to pet shipping. All persons who ship, accept, or load animals must be familiar with the specific handling requirements for the individual species to ensure that animals always travel in safe, healthy, and humane conditions. A code of conduct referred to as the 'Live Animal Regulations' as adopted by IATA is applicable to all airlines. Your pet must be able to stand up, turn around and lie down in a natural manner in his travel kennel. The one thing that you can do to make your pet's journey as comfortable as possible is to 'crate train' your pet prior to shipment. BOOMERANG PET CARRIER will be happy to provide you with 'crate training' tips, and will set up your pet's travel kennel to adhere to all of the 'Live Animal Regulations' to ensure your pet's comfort and safety.

  • Dog at Cargo
  • Kanga and Mike at Air Canada YYC
  • Mungo at AC Calgary

Air Cargo Booking & Routing

Because we move many pets per year, we know the best and most expeditious routes that are offered by the commercial airlines. Not all airlines transport animals via cargo, and all those that do may not be able to accommodate some travel kennels, or may be restricted by temperature guidelines. Let the experienced staff at BOOMERANG PET CARRIER plan the quickest, safest route for your pet.

Boarding Accommodation

BOOMERANG PET CARRIER can access a worldwide web of pet handlers who will provide the optimum in care for your pet before, during, or after shipment. We use the services of other IPATA agents - experts in the field of pet relocations.

Customs Clearance

Just as you, the international traveller, must report to Customs at your port of entry, your pet must clear Customs as well. With our network of IPATA shipping agents, we can arrange for customs clearance in the country of destination. Alternately, BOOMERANG PET CARRIER can complete the time consuming task of clearing your pet through Canadian Customs here in Calgary, Canada.


With regard to international relocations, certain documentation requirements need to be met. These can include health and vaccination certificates, veterinarian protocols, transit and import permits, and quarantine arrangements. BOOMERANG PET CARRIER will take care of all the necessary paperwork for your pet's relocation, freeing up your time to make your own moving plans.


Your pet's documentation for international export may need to be endorsed by the Ministry of Agriculture, Foreign Affairs, or by another country's consulate or embassy. The experts at BOOMERANG PET CARRIER can take care of this often confusing documentation.

Ground Transportation

Experienced animal handlers can deliver your pet and its kennel to the airport and complete the air cargo check in; alternately, we can collect your pet upon arrival, clear customs for you if necessary, and deliver to your residence. BOOMERANG PET CARRIER carries insurance for all pets while in our custody, and we take all the necessary precautions to ensure your pet's safety.

Sedation of pets prior to shipment is not recommended by our industry.

For your proposal for a domestic or international pet relocation, please complete the Online Relocation Questionnaire.

Clients' Comments

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As a South African veterinarian wrapping up further studies in Canada, I thought that I was more than able to handle all the logistics of getting my beloved kitty back home with me – I did my research, found what paperwork I needed [or so I thought], and got all my ducks in a row. However, when it came to booking the flight and then realizing just how much additional paperwork and organization was required, it became apparent that I needed professional help with the move. Karen/Boomerang Pet Carrier were incredible: she made sure that I knew what was required and when, that my vet in Canada was on board and had all the forms he needed, that we conditioned Tinker to his crate well ahead of time to minimize the stress of travel, she booked the flight and was at the airport waiting to help get him checked in and had every little detail covered [down to extra cable ties for the crate, a drill just in case, ice cubes and a funnel so he had water, etc.]. Honestly, the peace of mind that Karen provided was more than worth the fees, allowing us to focus on our own move and know that when we went to Cape Town International Airport to pick Tinker up that he would be there safely. I recommend Karen without hesitation for anyone wishing to move their pets across the world with them.

Michelle N. and Tinker, Domestic Short Hair Cat from Calgary to Capetown, South Africa

Genki and Wasabi

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Winnie arrived fit and well. Thank you for your service and help. I’m glad that the journey is over. The administrator at her vets was very impressed with you and couldn’t praise your professionalism enough. I’ll certainly recommend.

Kerry G. and Winnie, Domestic Short Hair Cat from Calgary to London, UK