(403) 803-9750

Moving Your Pets Safely and Efficiently

Member of IPATA
The only way to move your pets

Boomerang Pet Carrier

BOOMERANG PET CARRIER'S professional pet transportation services include domestic and international relocations via airline services and ground transportation.

Pet transportation is our only business and our only focus; you and your pet will receive 100% of our time, allowing you to free up your time to focus on the logistics of your move. You can have peace of mind knowing that your pet's safe relocation will be handled by caring, capable professionals.

  • Over 14 years of pet shipping experience
  • Member of IPATA since 2002
  • Completed IATA Live Animal Regulations training course
  • Primarily providing pet export and import service from Calgary, Canada

What you don't know about pet shipping could jeopardize the safety of your pet!

The experts at BOOMERANG PET CARRIER have shipped pets to all of the continents of the world - with the exception of . . .  Antarctica, of course!

How Can I Transport my Pet by Air?

There are three ways that a pet owner can transport a pet by air:

  • Pet transport “in-cabin” or “under the seat” is only possible if you are a ticketed passenger. You carry your pet on board in a soft-sided travel kennel. If your airline has this policy for in-cabin pet transport, the booking can be made with the passenger department of your airline, at which time you will be advised of any height or weight restrictions for your pet and his travel kennel.
  • Pet transport by “checked baggage" or “excess baggage” is also only possible if you are a ticketed passenger. Your pet, travelling in a hard-sided travel kennel, is checked in with you at the passenger terminal and will placed in the cargo bin of your passenger aircraft by the airline personnel who handle your luggage. If your airline has this policy for checked baggage pet transport, the booking can be made with the passenger department of your airline, at which time you will be advised of height or weight restrictions for your pet and his travel kennel. The airline will charge a fee for this service, and they may have temperature restrictions in place to some destinations that would prevent transport of your pet in this manner.
  • Pet transport by “cargo” is totally independent of the pet owner. Your pet is booked and handled by the cargo department of an airline, not by the passenger department. He is booked on an Air Way Bill, checked in at the cargo terminal of the airline in a hard-sided travel kennel, and placed in the cargo bin of the passenger aircraft by the airline personnel who handle only cargo. Many international carriers (KLM, Lufthansa, and Air New Zealand, for example) will not accept cargo bookings for animals directly from the public; the pet owner must retain the services of a pet shipper who holds a cargo account. Pets must be transported as cargo to some destinations such as the UK, Australia, New Zealand, and the UAE.

Every airline has its own policy with regard to the three methods of transport by air for animals. Some airlines will have breed restrictions, height/weight restrictions, holiday embargos, or temperature restrictions. Check with your airline’s passenger department or your airline’s cargo department well in advance of the proposed flight date of your pet as these policies can change at any time and without notice.

Did You Know

  • The Australian Department of Agriculture (DAFF) is changing the import requirements for cats and dogs from Canada! The key change is a decrease in the minimum number of days in post-entry quarantine – from 30 days to 10 days. This will be applicable only to pets who enter Australia on or after 03 February 2014.
  • As of May 2011, the MPI in New Zealand has issued a new Import Standard for pets from Canada? The quarantine time has been shortened from 30 to 10 days.
  • Our industry safely relocates hundreds of thousands of pets by air freight annually.
  • Pets must clear customs and have veterinary inspections upon arrival when relocating to other countries.
  • The sedation of pets for air travel is strongly discouraged by the AVMA. The effects of a sedative in a pressurized compartment may be quite different than in your own home and could harm your pet.
  • As of 2015, for pet imports of cats, dogs, and ferrets to the UK and the EU, pet owners must travel within 5 days of their pets in order to be in compliance with the new regulations for non-commercial movements.

Eastern Creek Quarantine Station in Sydney will officially close in the fall of 2015. All cats and dogs from Canada must thereafter undergo the 10 nights’ mandatory quarantine at the new state of the art quarantine facility in Melbourne. Presently, Eastern Creek is accepting inbound pets until November 9, 2015.

Boomerang Pet Carrier has an in-house policy whereby we will not accept puppies for carriage by airfreight who weigh less than 12 pounds and/or are younger than 12 weeks. Puppies must be fully vaccinated against rabies and the annual package of canine inoculations. The animal must also have a clinical exam with the issuance of a health certificate from a registered, accredited veterinarian within 10 days of dispatch. Many countries of destination will treat the import of puppies shipped as cargo as commercial shipments with a higher level of import health regulations rather than personal pet movements. They may also apply duty to the invoiced value of the animal.

Clients' Comments

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I contacted Karen after encountering one problem after another trying to move my dogs from Calgary to Thailand. She immediately informed me of what needed to be done and began organizing the move. I had a wonderful sense of relief that I was getting solutions and moving forward, and all of my emails and phone calls were dealt with promptly. Close to the booking date circumstances changed and my two dogs stayed in Calgary and when I offered to pay for her services to that point, she declined and suggested a small donation to help the dogs in Thailand. That really says it all .... she cares first about her customers, the pets, and that is her success. PS: We will be adopting two dogs in Thailand.

Robert and Janjira T.

Nike and Rocco

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All is well, and they are happy dogs. They were so happy when they met my sister and my parents at the airport. My family cried when they picked up the dogs, and so did the cargo people who were there when they handed over the dogs. I am so happy that you helped us with everything. We could not have done it without you!!!! Thaaaank you.

Matilda F. - Milo and Magi, Chihuahua and Dachshund from Calgary to Stockholm


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Chester has arrived and is in great condition! We can’t thank you enough for Chester’s stress free and seamless international move. He is a well-travelled cat having covered many miles with us as ‘expats’ but he has never arrived after such a long flight and 7 days in quarantine looking so good and so chilled out. It’s a testament to you and the international affiliates you use.

Natelle P. and Chester, Bengal from Calgary to Penang, Malaysia


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During the move, I was reminded she is more important than any possession, so thanks for keeping her safe. Petal is doing well in quarantine, but I can't wait to have her back. Thanks again.

Jenifer G. and Petal, Shih tzu from Calgary, AB to Perth, Australia

Satisfied Customers!

  • Phi Yau
  • Kirkham Dogs
  • Basil
  • Happy
  • Theo and Elvis